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Delivery estimates and available shipping methods are shown at checkout for your address. Processing and fulfilment may take additional time, and weekends, holidays or carrier delays can affect arrival. Read our shipping policy.

The payment options available for your country and order are displayed at checkout. You can review your order total before placing your order.

Where tracking is available, you will receive tracking information after dispatch. It may take a little time for the carrier to activate the link. If you need help, contact us with your order number.

Our voluntary 30-day return policy accepts only unused products in their original condition and packaging, with hygiene seals intact where supplied. Used products are excluded from voluntary returns. Statutory withdrawal rights and remedies for faulty, damaged or incorrect products remain unaffected. The hygiene exception applies only where the legal requirements are met. Read the full return policy. Contact info@lechandco.com before sending anything back.

We will notify you when an eligible return has been received and processed. Approved refunds are issued to the original payment method; the time to appear depends on your bank or payment provider. See our return policy for the full terms and statutory rights.

The individual product page and packaging contain the product-specific information. Read the ingredient list and follow the directions for the formula you choose. Contact us if you need help finding a detail.

Each collection box has its own product page with the included items, description and current price. Visit Bundles to compare our sets.

Please contact us as soon as reasonably possible with your order number and a description of the issue. If your order arrived damaged or incorrect, photographs can help us review what happened. Your statutory rights are unaffected.